T: 01922 270920         E: info@macccare.com
T: 01922 270920
E: info@macccare.com

Compassionate care
and a firmly embedded family ethos

Stroud Avenue, Short Heath, Willenhall WV12 4ET

Introducing Willow Rose

Conveniently located just one mile from the centre of the market town of Willenhall, Willow Rose is a luxury new care home offering state-of-the art facilities and quality care for up to 73 residents.

The home achieved five good outcomes at its first CQC inspection and opened its doors to welcome in new residents just as the UK went into lockdown. While the timing was challenging, the exceptional circumstances, and initial staff-to-residents ratio, enabled the team at Willow Rose the time and opportunity to firmly embed MACC Care’s family ethos and values, right from day one.

Beyond putting robust procedures in place to keep everyone safe, this meant going the extra mile to ensure maintained contact between residents and their families, and the outside world. For good mental health and emotional wellbeing, we introduced a range of activities – socially distanced, including gardening, an art club, even hatching some chicks so we could enjoy fresh, free-range eggs. Many of these activities continue post-pandemic and the wonderful community spirit – a sense of pulling together to get through challenging times – lives on at the home.

Warm and welcoming, our highly experienced nursing and care team supports each resident, whilst helping them to retain as much independence and choice in their daily routine as possible.

“Achieving this careful balance doesn’t happen by chance, but involves taking the time to get to know you – or a loved one – as an individual and developing a care plan that best reflects your care needs and personal preferences.”

Debbie Pugh, MACC Care Regional Manager

Home highlights

What makes Willow Rose unique?

  • We’re animal lovers at Willow Rose – our four-legged friends Bonnie the Bichon Frisse and rescue Greyhound Rosie (both staff members’ dogs) are regular visitors and a great hit with residents
  • We’ve welcomed ‘Macc’ the group’s therapy dog too, not to mention llamas, Shetland ponies, hatching chicks, ducklings… and there’s even talk of getting a micro-pig!
  • For ongoing assurance, infection control measures at Willow Rose gained NHS designated setting status for post-Covid admissions. This means that should the Covid situation evolve over the coming months we are exceptionally well placed to ensure safety and wellbeing for all in our community.

Fancy a cuppa?

It’s on the house.

Good company, laughter and delicious cakes.
What better way to see if the Willow Rose community could be for you than to have a chat about your requirements over a cup of tea followed by a guided tour?

We’d love to meet you and show you around.
Call us today on 01922 270920 to book your visit.

Meet the Manager

Shelly-Ann Trotman,
Willow Rose Manager

Learn more about Shelly-Ann, who is Manager at Willow Rose. 

Our Care


Peace of mind that expert, professional nursing care is always available to meet the health care needs of your loved one.


MACC Care’s expertise helps individuals living with dementia to lead happy, fulfilled and meaningful lives.


Every resident needs to feel safe, supported, understood and cherished. We call it ‘person-centric’ care.


Discover the difference a short stay can make – just the tonic, for loved ones and their primary carers.

What sets us apart

Designed with great consideration, and utilising the latest technologies for resident safety and wellbeing, the Willow Rose environment is very special. Spacious bedrooms, complete with ensuite wet-rooms, are individually decorated. And communal spaces are equally bright and attractive – perfect spaces for socialising or enjoying activities and events.

For the feel-good factor, a range of weekly services are available including hairdressing, manicures and massages. Aromatherapy, chiropody, physiotherapy, occupational therapy, dental and optician services can also be arranged.

Whether you are looking for a long-term stay, dementia care, respite or perhaps just a period of convalescence while you or a loved one gets back on their feet, Willow Rose is able to help. With a number of different care options and expert, trustworthy advice readily available, we can help you secure the best care to suit your particular needs.

Need to Know


Self-Funded Residential Care starts from £1,000 pw.

Please contact Willow Rose Care Home to find out the exact price for your requirements.

Call us:
01922 270920

Our people

Our people – caring for the people that matter most in the world to you – really set MACC Care apart.

As well as being highly skilled and professional, they are compassionate and understanding, helping to create the ‘family’ environments that are so important for residents to feel safe and settled.

MACC Care’s teams are warm, empathetic and committed to delivering the very best possible care, recognising the individual in everyone. Kindness and support extend to residents’ families and friends too, with a warm welcome at every visit and regular updates on how your loved one is doing.

How to find

Willow Rose

Stroud Avenue, Short Heath, Willenhall WV12 4ET

Other local homes

Your invitation

What better way to get a real feel for life at MACC Care than to arrange a visit? If you’d like to book a tour, find out more and meet and chat with our people, please get in touch – we’d love to hear from you.

Call us on 0121 271 0800

or complete our Enquiry Form below

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